Shipping and Delivery
All orders are sent from Australia via Australia Post. All prices are listed in Australian dollars.
Orders are dispatched within 2 working days of your order being placed. Orders are sent to the address provided at checkout and we will notify you when your parcel has been dispatched. Shipping delivery time frames are from the date your item is dispatched (not the date you placed the order).
We offer FLAT RATE SHIPPING of $8.95 for any size order being sent within Australia.
Orders are sent via Parcel Post with tracking included. Delivery can take up to 5-7 days from the date your order is dispatched, or up to 14 days for delivery to WA and Darwin. We will notify you when your order has been sent.
Please note Australia Post is currently experiencing delivery delays due to Covid-19 with flight restrictions, health & safety measures and an increase in parcel volume. Delays of 5-14 days can occur and are beyond our control. Your patience for your order to arrive is appreciated.
Currently we only ship internationally to the USA. All orders are sent via Australia Post Standard Air (with tracking). Shipping costs are calculated at checkout and vary based on your location and order weight. All costs and prices are listed in Australian dollars so will most likely be cheaper once converted into your currency.
Most international orders take approximately 7-20 working days for delivery from the date your order is dispatched.
We will notify you when your order has been shipped.
There is currently flight disruptions to USA due to Covid-19. Delays of 2-4 weeks can be expected and are out of our control. Orders will currently take 4-8 weeks to arrive, please bear this is mind before ordering.
REFUND & CANCELLATION POLICY
You may cancel your order for a full refund if your order has not yet been shipped. Once your order has been shipped no refund can be issued. We cannot accept returns for our products as are they are a personal care item.